Mission

To assist the clients access efficient and effective specialized healthcare abroad at an affordable cost through excellent customer service delivery.

Vision

To be the leading brand in the provision of healthcare services in Nigeria through superior customer service delivery at an affordable cost.

Goal

  • Offer comprehensive superior customer service and co-ordinate healthcare for persons seeking specialized medical care abroad at an affordable cost.

  • Make available and advise patients, referring healthcare professionals and medical funders of the appropriate medical facilities to meet the specific needs of each client.

  • Establish ethical and professional relationship with the clients.

  • Co-ordinate on an individual basis, the medical requirements of the clients and accompanying person or caregiver

  • To invest in other key areas in the healthcare industry that will create enduring value in the country.

Life Gate Medicals


Lifegate Medicals is a subsidiary of Emzor Pharmaceutical Industries Ltd. It is a company set up to provide healthcare services to Nigerians by providing local and international content.


  • Our Scope

    Lifegate Medicals ltd offers comprehensive structured healthcare and superior service for persons seeking specialized medical care abroad at an affordable cost.

    We liaise with healthcare professionals within and outside Nigeria to assist clients in accessing specialized medical care abroad at an affordable cost while delivering superior service to them.

    Nigerian healthcare professionals are committed to offer healthcare services to Nigerian populace at an affordable cost but the deplorable state of our public healthcare system makes this almost impossible. Thus occasionally, patients are referred abroad to access specialized medical care that is not readily available in Nigeria.

    It is these clients that are the target market which we hope to tap into. This is a way of ensuring affordable quality healthcare is made available to the Nigerian populace.

    We also hope to offer training to our Healthcare professionals both outside and within the country in the course of our operations as this is one way of ensuring that the technology is transferred over a period of time.


  • Our Operations:

    • Lifegate Medicals will maintain a close contact with the treating specialists and hospitals. This helps to monitor the treatment and investigations of clients in order to avoid unnecessary treatment and investigations.
    • We assist the clients by delivering the following services:
      1. Setting up of doctors appointments in the treating destination countries.
      2. Flight bookings
      3. Accommodation and travel arrangements.
      4. Visa logistics
      5. Other documentations
      6. Ground allies for airport shuttle, transportation and travel guide.
      7. Processing of registration for foreign Doctors to be registered in Nigeria.
      8. Arrangement of visits by foreign Doctors to Nigeria to consult in our hospitals.
      9. Identification of partner Doctors and hospitals in Nigeria

  • Customer Service

    • Lifegate Medical is poised to providing the clients with a comprehensive co-ordinate medical care at an affordable cost through superior service delivery.

    • We operate a system where Clients complaints and suggestions are collated, audited and used to improve our services. Our Clients are entitled to the following:
      • High standard of care in a friendly atmosphere.
      • Detailed information regarding your care.
      • World class ethical and professional relationship.
      • Access to efficient and effective medical care at an affordable cost.
      • Travel assistance.
      • Visa and other documentations.
      • Ground allies for airport shuttle, transportation and travel guide.
      • Pre and post treatment support for your care
      • Payment plan with ease.

    • All travel logistics are handled by Lifegate Medicals thereby taking the burden off the patient.
    • Several payments packages are available for the patient. This takes into consideration the convenience of all classes of patients.
    • Promotion of exchange programs for healthcare professionals in our network.
    • Value added services to our partner referral Doctors in Nigeria and the active participation of these Doctors in the treatment of their patients as sometimes they may have to travel with the patient.

  • Target Market

    Customers
    The Public and Private Hospitals:
    Nigerian healthcare professionals, their patients and corporate organizations/medical funders whom we will partner with to make available cost effective medical care through superior service delivery.

    Market segmentation
    Our area of focus includes the following:
    • Reproductive Medical care
    • Cardiovascular medical care
    • Orthopedic medical care
    • ENT medical care
    • Spinal & Neuro Surgery
    • Transplants
    • Cosmetic and Dental Surgery
    • Arthroscopy and Sport injuries