Mission & Values
Emzor Pharma desires to be the leading healthcare company in Africa through the provision of world-class products and services. In pursuing this vision, the company follows a clear mission and seeks to implement specific values. There are plans to add injectable and intravenous lines.
Our Vision:
To be the leading healthcare company in Africa through the provision of world-class products and services.
Our Mission:
We have an unwavering commitment to provide our customers with healthcare products and services of consistently high quality, made readily available at prices which create value for all stakeholders. We continuously develop and reward people of integrity who subscribe to hard work and creativity as a means of achieving individual and corporate excellence.
Our Values:
- Service
- Teamwork
- Integrity
- People
- Speed & Responsiveness
- Innovation
In dealing with people, promptness, quality and courtesy are the watchwords. We go the "extra mile" to ensure customer satisfaction. Customer complaints and feedback are highly valued input for decision-making.
Participatory management style is used in decision-making. Various meetingscomprising individuals from different departments emphasize this.
Our people are encouraged to be honest in all their dealings. People are rewarded for honesty, while disciplinary actions are taken when necessary.
The most valued resource we have is in our people. Staff are sponsored to trainings both external and internal. This cuts across all cadre of staff irrespective of the cost.
We believe that no job should be delayed for more than 24 hours. We also believe that decisions should not be delayed because of a lack of complete information.
Innovative ideas and process improvements are commended and encouraged.
